|RAMCHECK LX Testers
RAMCHECK LX DDR3/2
RAMCHECK LX DDR3
RAMCHECK LX DDR2
RAMCHECK LX DDR1
RAMCHECK LX Base Tester
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Calibration & Upgrades
Service & RMA Policy
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RAMCHECK UPGRADE TO SUPPORT THE DDR3 and DDR2 ADAPTERS
The new DDR3 adapter (p/n INN-8668-16) and older DDR2 adapter (p/n INN-8668-15) require a RAMCHECK unit that is upgraded to current factory specifications. RAMCHECK LX units do not need a factory hardware upgrade. Your RAMCHECK base tester must meet the following requirements to properly support the DDR2/DDR3 adapters.
If your RAMCHECK base tester was purchased prior to June 2004, your RAMCHECK will most likely need an upgrade. This is determined based on several variables in the RAMCHECK Product Information screen, which is described in detail in the RAMCHECK Calibration & Hardware Upgrade page. Please remember to contact us prior to shipment in order to obtain an RMA number as we cannot accept packages without valid RMA numbers.
Determining the Need for the Upgrade
Please verify that you have the most recent (free) firmware upgrade in your RAMCHECK memory tester. In order to test DDR2 and DDR3, your RAMCHECK with the adapters installed should show the following values in the Product Information:
Using the above information, our Tech Support department can determine if you need to upgrade your RAMCHECK base tester. We currently offer the RAMCHECK base tester upgrade at no charge (excluding shipping charges) for customers who purchase the adapter.
Ordering the Upgrade
Please contact our Tech Support department for pricing and to schedule this service. The service part number for ordering is INN-8668-U1.
Once in the factory, our technicians will upgrade the required components and install new components. The unit will go through a 24-hour burn-in process. This process involves the same final testing that we perform on every new production unit.
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