|RAMCHECK LX Testers
RAMCHECK LX DDR2
RAMCHECK LX Base Tester
200-pin DDR2 SO-DIMM
200-pin DDR SO-DIMM
66-pin DDR Chip
PC Communication Software
Which System Is For Me?
Why Buy From Us?
Why Test Memory?
How to Purchase
Service & Upgrades
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- Q. What is a FIRMWARE UPGRADE?
A. The RAMCHECK FIRMWARE is the operating system and test program which resides
on the FLASH EPROMs inside the unit. The RAMCHECK firmware is continuously
improved by INNOVENTIONS to bring you a better test program and more test
features. The firmware is posted on our web site and the process by which you
upgrade your firmware via the Internet is called a FIRMWARE Upgrade.
- Q. How do I know which firmware is
currently installed in my RAMCHECK?
A. The RAMCHECK FIRMWARE version is shown in the LCD display during its boot up
sequence every time you turn on your RAMCHECK. You can also see the version in
the PRODUCT INFORMATION menu, which is reached by pressing F2 (Setup), F5
(Next), F3 (Product Info).
- Q. How do I upgrade RAMCHECK's
A. Upgrading the RAMCHECK firmware is easy. You must have a computer with an
open 9-Pin serial COM Port and have access to the Internet. For detailed
instructions on how to update your RAMCHECK's firmware please review this application note.
We recommend using the automated upgrade feature in the RAMCHECK PC
Communication program. You can also manually download the firmware file as
discussed below. More information is available in Section 6 of the manual, as
well as on our firmware download page.
- Q. How often should I upgrade the
A. While we typically post a new version every 1-3 months, sometimes the new
version contains only minor changes and improvements to the previous version.
As a registered user, you will get an e-mail notification whenever an important
firmware upgrade has become available. However, we recommend visiting our
website every few months, including when you purchase an additional adapter.
Firmware upgrades are free and enhance your investment in our products.
- Q. What are the benefits of the new
A. Version changes may include support for new modules that may have not been
supported previously or support for adapters that have recently been released.
Please refer to the RAMCHECK Development Log for
a detailed explanation of each version.
- Q. Are the RAMCHECK firmware revisions
compatible with SIMCHECK II PLUS?
A. No. RAMCHECK's firmware will not work with SIMCHECK II PLUS (and vice
versa). If the SIMCHECK II PLUS is upgraded to
RAMCHECK, the RAMCHECK firmware file will work normally.
- Q. If I regularly upgrade the
RAMCHECK firmware, will my unit always support the new features available by
the RAMCHECK program?
A. Yes, unless new hardware changes have been introduced to the RAMCHECK
circuitry. We offer a factory Calibration and
Upgrade procedure which we recommend that you will perform every 12-18
months to insure that your unit meets current production specifications.
- Q. After manually downloading the
rcf.zip file from the Downloads page of your web site, how do I send it to
A. Make sure you have installed the RAMCHECK PC Communications software on your
PC and that your RAMCHECK is connected via a standard 9-pin male to female
serial cable (not a Null Cable) and is detected by using the "Find"
function. If the software shows that your RAMCHECK is not detected
please review this application note.
To upload the firmware to your RAMCHECK you must first uncompress the rcf.zip
file by using a standard file archive program such as WinZip or PKZip. Start
the RAMCHECK PC Communications Software and select "FILE" then
"OPEN" and select the directory where the .bin file was saved and
select it. Next click on "Open", which will cause a window to pop up
with the firmware displayed in it. Make sure your RAMCHECK is on with no
adapters mounted and no memory inserted. Next make sure your RAMCHECK and your
PC are connected by clicking on "RAMCHECK" at the top of the screen
and select "Find RAMCHECK". If a pop up window displaying that the
RAMCHECK is detected (including the firmware version and RAMCHECK serial
number) then your connection is secure. Next click on "Ramcheck" at
the top of the screen and select "Send Firmware to RAMCHECK." A pop
up window will appear. Next click on the "Send Firmware" tab to start
the upload. Once the upload is completed, press the ESC key on the RAMCHECK.
Your RAMCHECK will reset with the new firmware version. In case the firmware
upload fails the first time, repeat the upload by clicking on the
"Re-Send" button in the pop up window. If after 3 or 4 times it still
does not go through and the LCD display reads "EEPROM Crash, waiting on
PC" then turn the RAMCHECK off then on again and try to re-send the
firmware as before. As long as the RAMCHECK displays "waiting on PC"
in its LCD display then the firmware upload process should be recoverable.
If you have additional questions, please feel
free to email us at firstname.lastname@example.org.
Please remember to include your phone and fax numbers.